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Additional Information
About Us
Meet Victoria - she is the owner of Seasonal Vibes. With a husband, a child, several animals, a full time job, and trying to have a social life, Victoria found herself wanting to try new things in life to better herself and productivity, but not knowing where to start! Her goal with this website was to help empower individuals to start their next season in life! She designed a website to help the average person choose gear that would truly help them walk through their next journey in life - whether that be getting better in the kitchen (cooking or baking!) or jump starting a weight loss journey, or even starting new routines with the kids to get a better productivity out of each day - the Seasonal Vibes website will help navigate all these seasons!
Return Policy
Returns & Exchanges Policy
Eligibility for Returns
- Returns are only accepted if permitted by the supplier of the item. If the supplier does not allow returns, the item is considered final sale.
- Products must be unused, in original packaging, and in re-sellable condition.
- Certain items (e.g., final sale, perishable goods, personal care items) may not be eligible for return. Please check product descriptions for details.
Return Process
- Contact our customer support at [greencanvascollective@gmail.com] to check if the supplier allows a return.
- If approved, we will provide a return authorization and shipping instructions.
- Once we receive and inspect the item, we will process a refund or exchange if permitted by the supplier.
Refunds
- Refunds will be issued to the original payment method within 14 business days after the return is processed, provided the supplier allows it.
- Shipping fees are non-refundable.
Exchanges
- Exchanges are only available if the supplier permits them. Please contact us for verification.
Damaged or Defective Items
- If you receive a damaged or defective product, contact us within 2 days of delivery with photos, and we will determine if a replacement or refund is possible based on supplier policies.
Shipping Policy
Processing Time
- Orders are processed within 7 business days (excluding weekends and holidays).
- During peak seasons or sales, processing times may be extended.
Shipping Rates & Delivery Estimates
- Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
- Once your order ships, you will receive a confirmation email with tracking information.
Lost or Stolen Packages
- Seasonal Vibes is not responsible for lost or stolen packages once they have been marked as delivered. If an issue arises, please contact the carrier directly.